At rp6789, your privacy is not an afterthought — it is a core design principle. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information as a member of our platform.
Six foundational privacy principles that govern every data decision we make at rp6789.
All data transmitted between your device and rp6789 servers is protected by industry-standard 256-bit SSL/TLS encryption. No payment credentials or personal details travel in plain text.
Member data is stored on encrypted servers in access-controlled data centres. Only authorised rp6789 personnel with a verified operational need can access personally identifiable information.
rp6789 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is used exclusively to operate your account and, where you have consented, to send relevant promotions.
You have the right to access, correct, restrict, and — in certain circumstances — request deletion of your personal data. Submit a written request to our support team and we will respond within 30 days.
We keep your data only for as long as it is required for the purposes stated in this policy or as mandated by applicable law. Once the retention period lapses, data is securely deleted or anonymised.
Marketing communications are strictly opt-in at rp6789. If you have opted in and wish to stop receiving promotional emails or WhatsApp messages, you may withdraw consent at any time via your account settings or by contacting support.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
This Privacy Policy applies to all Personal Data collected by rp6789 in connection with the operation of the Platform. It covers data collected directly from Members during registration, identity verification, deposits, withdrawals, and gameplay, as well as data collected automatically through cookies and server logs when any user accesses the Platform.
By creating an account on rp6789, completing a deposit or withdrawal, or continuing to use the Platform after this policy has been published or updated, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your Personal Data as described herein.
This Privacy Policy is to be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
rp6789 collects the minimum Personal Data required to provide a secure, functional, and personalised betting experience. The categories of data we may collect include:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, ID document type and number (KTP or passport) | Registration and KYC verification |
| Contact Data | Email address, phone number (optional), WhatsApp number (if provided) | Account registration |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet account (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, transaction amounts in IDR | Deposit, withdrawal, and KYC processes |
| Transactional Data | Bet history, game session data, bonus claims, wagering records | Ongoing platform use |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session duration | Automatically, on each visit |
| Usage Data | Pages visited, features clicked, time on page, referral source | Automatically, on each visit |
| Communications Data | Content of messages sent to rp6789 support via live chat, email, or WhatsApp | When you contact support |
| Marketing Preferences | Opt-in or opt-out status for email and WhatsApp promotions | Registration and subsequent changes |
rp6789 does not collect sensitive personal data (such as racial or ethnic origin, religious beliefs, health information, or criminal records) except where required for enhanced due diligence under applicable law, in which case such collection will be clearly disclosed at the time of the request.
rp6789 collects Personal Data through the following channels:
4.1 Directly from You
When you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, claim a bonus, or contact our support team, you provide Personal Data directly. The accuracy of directly provided data is your responsibility; please ensure all information is current and correct.
4.2 Automatically via Technical Systems
When you visit the Platform, our servers automatically log Technical Data and Usage Data. This includes your IP address, device identifiers, and behavioural metrics. This data is collected using server logs and first-party cookies. No third-party advertising cookies are used on rp6789.
4.3 From Third-Party Processors
Certain data — such as transaction confirmation records — may be received from our payment processing partners (including local Indonesian bank gateway providers and e-wallet platforms such as OVO, DANA, GoPay, ShopeePay, and LinkAja). This data is received solely to verify and complete your financial transactions.
rp6789 processes your Personal Data only for clearly defined, legitimate purposes. The table below maps each processing purpose to the data categories it involves:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity Data, Contact Data |
| Identity verification (KYC) | Identity Data, Financial Data |
| Processing deposits and withdrawals | Financial Data, Identity Data |
| Delivering betting and gaming services | Transactional Data, Technical Data |
| Fraud detection and prevention | Technical Data, Financial Data, Transactional Data |
| Responsible Gaming monitoring | Transactional Data, Usage Data |
| Customer support | Identity Data, Contact Data, Communications Data |
| Platform improvement and analytics | Technical Data, Usage Data (aggregated and anonymised where possible) |
| Marketing and promotional communications (opt-in only) | Contact Data, Marketing Preferences |
| Legal compliance and dispute resolution | All categories as required |
rp6789 will not use your Personal Data for any purpose not listed above without first obtaining your explicit consent or being compelled to do so by a legally binding order.
rp6789 processes Personal Data on one or more of the following legal bases, depending on the purpose of the processing:
rp6789 does not sell, rent, or trade your Personal Data. We may share your data with third parties only in the limited circumstances described below:
7.1 Payment Processing Partners
To execute deposits and withdrawals, we share the minimum necessary financial and identity data with our payment processing partners, including local Indonesian bank gateway providers and e-wallet platforms (OVO, DANA, GoPay, ShopeePay, LinkAja). These partners are contractually bound to process your data only for the purpose of completing your transaction.
7.2 Identity Verification Providers
To fulfil our KYC obligations, we may share identity documents and data with specialist third-party verification service providers. These providers operate under strict data processing agreements and are prohibited from using your data for any purpose beyond identity verification.
7.3 Game Content Providers
Game studios such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft may receive anonymised session data (such as bet amounts and game outcomes) necessary to deliver gameplay. These providers do not receive your name, contact details, or financial account information.
7.4 Legal and Regulatory Authorities
rp6789 may disclose Personal Data to law enforcement agencies, courts, or regulatory authorities where required to do so by a valid legal order, court judgment, or applicable law. We will notify affected Members of such disclosures to the extent permitted by the applicable legal instrument.
7.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of rp6789's business assets, Member Personal Data may be transferred to the acquiring entity. We will provide advance notice of any such transfer via the Platform, and Members will have the opportunity to request account closure prior to the transfer taking effect.
rp6789 operates internationally and your Personal Data may be stored or processed in countries other than Indonesia. Where data is transferred outside of Indonesia, rp6789 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy.
Safeguards we apply to international data transfers include:
If you would like further information about the specific safeguards applied to any international transfer of your data, please contact us at the address provided in Section 16.
rp6789 retains your Personal Data for as long as necessary to fulfil the purposes described in this Privacy Policy, subject to any longer retention period required by applicable law. The following indicative retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity and Contact Data | Duration of account + 5 years after closure | Legal compliance, dispute resolution |
| Financial and Transactional Data | Duration of account + 7 years after closure | Financial record-keeping obligations |
| KYC Documents | Duration of account + 5 years after closure | Anti-fraud and legal compliance |
| Technical and Usage Data | 13 months from collection | Analytics, fraud detection |
| Communications Data (support logs) | 3 years from the date of the interaction | Dispute resolution, quality assurance |
| Marketing Preferences | Until opt-out is recorded or account is closed | Consent management |
Once the applicable retention period expires, Personal Data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for aggregate statistical analysis and does not constitute Personal Data under this policy.
rp6789 uses a limited set of first-party cookies to deliver a functional and secure platform experience. We do not use third-party advertising cookies or cross-site tracking technologies.
The cookies we use fall into the following categories:
You may manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in or using core platform features. Disabling functional or analytics cookies has no impact on your ability to place bets or manage your account.
rp6789 applies a multi-layered security architecture to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational security measures include:
While rp6789 takes all reasonable precautions to protect your data, no internet-based system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your account credentials. Do not share your password with any third party.
As a Member of rp6789, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please submit a written request to [email protected]. We will acknowledge your request within 5 business days and respond substantively within 30 days.
Request a copy of all Personal Data rp6789 holds about you, along with information on how and why it is processed.
Request correction of any inaccurate or incomplete Personal Data we hold. Corrections to identity data may require supporting documentation.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we temporarily halt processing of your data — for example, while you contest the accuracy of the data or the legitimacy of the processing.
Request a structured, machine-readable copy of the Personal Data you provided to us, for transfer to another data controller where technically feasible.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.
rp6789 is an adults-only platform. We do not knowingly collect Personal Data from any individual under the age of 21. If you believe that a person under 21 has provided Personal Data to rp6789 — whether by falsifying age during registration or by any other means — please contact us immediately at [email protected].
Upon receiving credible evidence that an account holder is under 21, rp6789 will immediately suspend the account, delete all associated Personal Data to the extent permitted by law, and manage any remaining balance in accordance with our Terms & Conditions.
The rp6789 Platform does not contain outbound links to third-party websites for commercial or affiliate purposes. In the event that any informational reference to an external resource is included, rp6789 is not responsible for the privacy practices or content of that external resource. We encourage you to review the privacy policy of any website you visit independently of rp6789.
Game content delivered by third-party studio providers (such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft) is embedded within the rp6789 platform environment. While these game engines are operated by third parties, the data flows associated with your gameplay sessions are governed by the data processing agreements rp6789 holds with each provider, as described in Section 7.3.
rp6789 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. When material changes are made, we will update the "Last updated" date at the top of this page and, where the changes significantly affect your rights, we will notify you via the email address registered on your account or via a prominent notice on the Platform.
Your continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised policy, you must stop using the Platform and may request account closure by contacting [email protected].
We recommend bookmarking this page and reviewing it periodically to stay informed of how rp6789 handles your Personal Data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way rp6789 processes your Personal Data, please contact our support team using the following details:
Email: [email protected] — please use the subject line "Privacy Request" for data rights enquiries. We aim to respond within 5 business days.
Live Chat: Available 24 hours a day, 7 days a week via the member portal. Indonesian-speaking agents are available at all hours.
WhatsApp: Available 08:00–24:00 WIB daily for general support enquiries.
For formal data rights requests (access, rectification, erasure, restriction, portability), please submit your request in writing to [email protected], including your registered account username and a clear description of your request. We may ask you to verify your identity before processing the request to ensure we are responding to the correct individual.
rp6789 is committed to resolving all privacy-related concerns promptly and transparently. Where a concern cannot be resolved through our internal process, you may seek independent redress through the dispute resolution mechanism described in our Terms & Conditions.
Still have questions about how rp6789 handles your data? Our support team is available around the clock. You can also explore our full Terms & Conditions, check our FAQ for quick answers, or visit our Responsible Gaming page to learn about the player protection tools available to you.